| TÜV SÜD |
6 Aug 2010 |
TÜV SÜD Group acquires remaining 50% shares in Service Quality (SQ) Centre from Singapore Airlines
Singapore – TÜV SÜD Group, a global testing, inspection, training and consulting organisation announces the acquisition of the Singapore Airlines sharehold in Singapore’s Service Quality (SQ) Centre. SQ Centre, formally a joint venture between Singapore Airlines and TÜV SÜD PSB, specialises in service quality training and consulting and forms a good strategic fit with TÜV SÜD’s portfolio of technical and business process training and consulting, marketed under the PSB Academy brand in Singapore.
PSB Academy, a leading private training and education institution in Singapore with two main business offerings – academic programmes and corporate training & consulting services, shares a similar heritage with SQ Centre; both organisations are fundamental in enhancing the productivity and service levels of Singapore.
Nolan Tan, Chief Executive, SQ Centre, said: “The integration will create clear value for both employees and customers. Through TÜV SÜD’s existing global business reach and well placed investments in people and technology, the partnership brings a wealth of new possibilities for SQ Centre.”
As part of the TÜV SÜD Group, both companies will benefit from the sharing of training expertise and be able to capitalise on increased resources to expand both internationally and locally. Kai Probst, CEO, TÜV SÜD Academy is excited to welcome SQ Centre into the TÜV SÜD Group. “TÜV SÜD is currently one of the leading providers of technical and management training in Germany and Europe. In SQ Centre, we have found a partner with the same dedication to training excellence, recognised as the premier provider of service quality training in Singapore and around the region. Together with PSB Academy, we are bringing together three top-tier training entities to provide customers with a full suite of premium training services under one roof.”
Ishan Palit, CEO, TÜV SÜD Asia Pacific is convinced that the integration of SQ Centre will provide a unique bouquet of services to customers across the Asia Pacific region. “Let’s take for example, a new hotel or integrated resort; We can provide a truly one-stop service from the certification of management system standards, to the testing of food and water, periodic inspection of lifts and rides through to the technical and service excellence training of the staff.”
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Media Relations:
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Liz Fendt
TÜV SÜD Asia Pacific Pte Ltd
Regional Marketing & Sales Management
3 Science Park Drive
#04-01 The Franklin
Singapore 118223
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Tel. +65 6773 9734
Fax +65 6872 4948
E-Mail liz.fendt@tuv-sud.sg
Internet www.tuv-sud.com
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Goh Hung Wei
PSB Academy Pte Ltd
Branding & PR
355 Jalan Bukit Ho Swee,
Singapore 169567
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Tel. +65 6517 2584
Fax +65 6517 2694
E-Mail hung-wei.goh@psb-academy.edu.sg
Internet www.psb-academy.edu.sg
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Susanne Heng
Service Quality (SQ) Centre Pte Ltd
Corporate Marketing
10 Eunos Road 8, Singapore Post Centre
#07-05, North Lobby Lift
Singapore 408600
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Tel. +65 6376 0777
Fax +65 6274 6091
E-mail susanne@sqcentre.com
Internet www.sqcentre.com
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About TÜV SÜDTÜV SÜD is a leading international service organization catering to the strategic business segments INDUSTRY, MOBILITY and CERTIFICATION. Around 15,000 employees are represented at more than 600 locations throughout the world. Optimizing technology, systems and know-how, the interdisciplinary specialist teams act as process partners to strengthen their customers' competitiveness. For more information, please visit: www.tuv-sud.com
About PSB AcademyPSB Academy is one of the largest, leading private education and training institutions in Singapore, serving close to 50,000 learners annually in the region. Formerly part of the Productivity and Standards Board of Singapore (PSB), PSB Academy was acquired by the TÜV SÜD Group in 2006. PSB Academy offers a comprehensive range of internationally recognised education programmes, from pre-primary to post-graduate courses, and customised corporate training programmes. PSB Academy has been awarded the EduTrust certification by the Singapore Government’s Council for Private Education (CPE), and is also ISO 9001 certified. For more information, please visit: www.psb-academy.edu.sg
About SQ CentreSQ Centre is an international management consulting and training company, with offices located in Singapore, Indonesia and China. Founded by Singapore Airlines and SPRING Singapore (The Standards, Productivity and Innovation Board) in 1990, 75 staff have provided over 5,000 customers in over 20 countries to date with training programs in the areas of customer focus, service excellence and innovation”. For more information, please visit: www.sqcentre.com